01 · Inmate Communication

İD Voice

Every phone call, video call and visit — controlled, recorded, understood

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Payphones · corridor call stationsVisitation terminals · closed visitsVideophones · booths & tablets

All devices · one platform · one control panel

Capabilities

Built around correctional operations, not adapted to them.

Allowed numbers & time quotas

Approved contacts only, weekly quotas and per-call limits; privileged lawyer lines excluded.

Call monitoring, recording & AI analysis

Noise cancellation and speaker diarization; every call recorded, searchable and audit-logged.

Unauthorized contact blocked

Calls to numbers outside the approved list are detected and terminated automatically.

Integrated with İD-CORE

Recording, database and monitoring in one software.

AI triage & insights

AI listens to every call — so officers are busy with only the ones that matter.

  1. 01

    Record

    Every call is listened to and recorded.

  2. 02

    Classify

    AI tags it Safe, Suspicious or Critical.

  3. 03

    Jump

    The officer goes straight to the flagged moment.

  4. 04

    Escalate

    One click to the supervisor, audit-logged.

AI speech analytics in 20+ languages

  • Automatic transcription and AI call summary
  • Keyword and suspicious-word detection
  • Suspicious-call analysis with officer escalation
  • On-premise storage; data never leaves the site

Enhanced insights & reporting

  • Role-based authorization and reporting
  • Reports by duration, time, inmate and triage type
  • Breakdown by payphone, closed visit and in-ward booth
  • Capacity needs tracking and forecasting

Integrated with İD-CORE

One system becomes more capable when every system shares the same events.

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Integrated prison security & rehabilitation technology partner.

One platform, engineered by prison experts.

www.idmuhendislik.com.trinfo@idmuhendislik.com.tr